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Privacy Policy

Last Updated: August 31, 2025

Organization Information

  • Organization: Pops Hole in One Challenge, LLC
  • Location: 1700 Monument Rd, Jacksonville, FL 32225
  • Phone: (904) 257-3392
  • Email: getlucky@popsholeinone.com

"Jacksonville's Ultimate Hole In One Challenge"

Key Privacy Commitment:

We do not sell your personal information.

1. Information Collection

Personal Information (User-Provided)

We collect the following information when you contact us or enter promotions:

  • Name - Full name of participant
  • Email Address - For communication purposes
  • Phone Number - Contact information
  • Age - For eligibility verification
  • Gender - Demographic information
  • Other Demographic Details - As relevant to promotions

Automatically Collected Information

Technical Data:

  • IP Address - Network identifier
  • Browser Type - Software used to access site
  • Operating System - Device OS information
  • Pages Visited - Navigation tracking
  • Referral Sites - How users found the site
  • Device Identifiers - Unique device information

Collection Methods:

  • Cookies
  • Web beacons
  • Analytics tools
  • Server logs

2. Information Usage

We use collected data for the following purposes:

Service Provision

  • Provide and maintain the hole-in-one challenge service
  • Process user requests and inquiries

Contest Administration

  • Process contest entries
  • Verify eligibility
  • Award prizes to winners

Communication

  • Respond to user inquiries
  • Send promotional materials (with consent)
  • Provide service updates
  • Share contest results

Charitable Activities

  • Administer charity donation matching program
  • Coordinate with charity of the month
  • Process matched donations to selected charities

Analytics & Improvement

  • Conduct website analytics
  • Understand user behavior
  • Improve service quality
  • Enhance user experience

Legal Compliance

  • Comply with legal obligations
  • Respond to legal requests
  • Enforce terms and conditions

3. Information Sharing

We may share your information in the following situations:

With Service Providers

Third-party vendors who assist with operations:

  • Payment processors
  • Email service providers
  • Analytics providers
  • Hosting services

Conditions:

  • Only share what's necessary for service
  • Providers bound by confidentiality agreements
  • Limited to specific purposes

With Partners

  • For prize fulfillment purposes
  • Partner businesses providing gift cards
  • Coordinating Leprechaun's Luck Bucket prizes

With Charities

  • Selected charities for matched donation program
  • Charity of the month recipients
  • Information shared to process donations

With Legal Authorities

  • When required by law
  • In response to valid legal requests
  • To protect rights and safety
  • To prevent fraud or illegal activity

Business Transfers

  • In event of merger, acquisition, or sale
  • As part of business assets
  • With notice to affected users

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

Types of Tracking:

  • Session cookies (temporary)
  • Persistent cookies (stored)
  • Analytics cookies
  • Advertising cookies (if applicable)

User Control:

  • Browser settings can manage cookie preferences
  • Users can delete or block cookies
  • Some features may not work without cookies

5. Data Security

Security Measures Implemented:

  • Encryption - Data encrypted in transit and at rest
  • Firewalls - Network protection systems
  • Secure servers - Protected hosting environment
  • Access controls - Limited employee access

Important Disclaimer:

No system is completely secure.

User Responsibility:

  • Keep account credentials confidential
  • Use strong passwords
  • Report suspicious activity
  • Protect personal devices

Breach Notification:

  • Users will be notified of significant breaches
  • As required by applicable law
  • Reasonable timeframe for notification

6. User Rights

You have the following rights regarding your personal information:

Access Rights

  • Request copy of personal information held
  • Review what data is stored
  • Understand how data is used

Correction Rights

  • Update inaccurate information
  • Correct outdated details
  • Ensure data accuracy

Deletion Rights

  • Request deletion of personal information
  • "Right to be forgotten" in applicable jurisdictions
  • Subject to legal retention requirements

Opt-Out Rights

  • Unsubscribe from marketing communications
  • Opt out of promotional emails
  • Manage communication preferences

How to Exercise Your Rights:

Contact us directly:

  • Phone: (904) 257-3392
  • Email: getlucky@popsholeinone.com
  • Address: 1700 Monument Rd, Jacksonville, FL 32225

7. Data Retention

"Information retained only as long as necessary"

Contest Data

  • Kept for approximately one year
  • May be retained longer for legal/tax purposes
  • Winners' information kept for prize fulfillment

Legal Requirements

  • Some data retained for tax compliance
  • Records kept for potential disputes
  • Audit trail maintenance

Deletion Schedule

  • Inactive accounts may be deleted after reasonable period
  • Marketing lists cleaned regularly
  • Old contest data archived or deleted

8. International Data Transfers

Cross-Border Transfers:

  • Data may be transferred outside user's country
  • Primarily operates in United States
  • International visitors' data may be transferred to US

Safeguards:

  • Appropriate safeguards implemented
  • Compliance with applicable laws
  • Standard contractual clauses where required
  • Adequate protection mechanisms

9. Policy Changes

Notification:

  • Updates posted to website
  • New "Last Updated" date displayed
  • Material changes may warrant direct notification

User Responsibility:

  • Check policy periodically
  • Review updates
  • Continued use implies acceptance

Effective Date:

  • Changes effective upon posting
  • Unless otherwise specified
  • Previous version superseded

Contact Information

For privacy questions or concerns, please contact us:

  • Phone: (904) 257-3392
  • Email: getlucky@popsholeinone.com
  • Physical Address: 1700 Monument Rd, Jacksonville, FL 32225

Business Hours: Weekdays & Weekends: 12 pm - 8 pm